Frequently Asked Questions

How do I know that the product fits?

This is easy. Before you start shopping clothes online, make a note of your clothes sizes or any of the garments that fit you well. As most clothing is of standard size, you can choose a size that is similar to those clothes that actually fit you. For example, if your favourite top has an ‘L’ size written under the collar, most L-sized clothes will surely fit you. In case they don’t, you could always contact customer care.

Is it safe to shop online?

With online shopping becoming extremely popular these days, there could be a few websites that cheat you of your money. To make sure you aren’t one of them, make sure the website you shop from has an easy payment method and a customer care number, along with other contact details. If you are being redirected to another website for payment, that is a big red flag. Nevertheless, at JIOFAB, we have taken great pains to make sure you have a seamless online shopping experience, where you can pay through many options and you get your order delivered within the time frame. If you need, you could also refer to our previous customer’s reviews.

How would you guarantee authenticity?

At JIOFAB, each product we sell goes through intense scrutiny by our management. We carefully and regularly vet each of our suppliers to make sure we bring to you 100 percent authentic products. We make sure that there are no duplicates of each product that we sell. This has helped us gain immense goodwill which we will maintain at all costs. If you have any questions, please contact us here at JIOFAB.

How can I save time by shopping online?

There is no better place to buy a product at an extremely affordable price than buying clothing online. You can get things done online that would’ve taken you hours if you went window shopping at a faraway place. With JIOFAB, you can now buy your favourite clothes online instead of haggling to no end for the right price at a retail establishment.

How do I choose the right saree?

This depends on how you want to use the saree. If this is a gift for your relatives or parents, you could choose to go for traditional saree designs like Banarasi silk sarees, Chanderi silk sarees, bandhani silk sarees, and so on. If you are looking for a saree to wear for a party, you could choose an Indo-Western saree or any contemporary designer sarees. Please browse through our collection and see what suits your requirements.

How do I choose the right salwar suit?

Again, this depends on where you want to wear it. If you are looking for a salwar suit to wear for work, you could choose simple designer cotton salwar suits. For everyday wear, there are many designer salwar suit options to choose from. Check out the collection here at JIOFAB and you can make a decision accordingly.

How do I choose the right lehenga choli?

Lehenga cholis are ideal for special occasions. Based on your budget, there are many trendy lehenga cholis you can choose from. There are bridal lehenga cholis, festive lehenga cholis, and many other options available. If you are looking to wear a lehenga choli for a special occasion and need help with anything, do feel free to contact us for the same.

How do I choose the right gown?

Similar to lehenga cholis, you can choose a gown for yourself based on the occasion. This could be your engagement ceremony, birthday party, office party and so on. Please browse through our collection and you will be assisted there to choose the right gown that suits your requirement.

How do I choose the right top?

That depends on what you’re comfortable with. If you need something to wear to college, any sort of online top can do. Similarly, if you want a top for daily wear, there are many options too, Please go through our collection and see what suits you best.

How do I choose the right western wear?

It all depends on your preferences when it comes to choosing the right western wear clothing online. To better understand this, we suggest you check out the options available to you here.

What clothes are ideal for plus-sized women?

If you are on the heavier side, JIOFAB has a wide collection of clothes that suit you. Being plus-sized does not mean you have limited options available, it means you have to choose from the right size for the best solution. Do check out our collection here at JIOFAB to know more.

How do I return products?

You can return your products easily by shipping them to the address mentioned below. We will process your returns on receipt of the product in a satisfactory condition.

How much time would it take to get my refund at JIOFAB?

This depends on a case-to-case basis. Generally, when we receive the product, we check it to make sure it is in a saleable condition. If there is any other limitation with the product, we’ll make sure to check it before we issue your refund directly to your source. We may need your bank details for this.

On what basis do you accept returns?

We accept returns if-

  • The product does not match expectations with regard to color, design or anything else.
  • If the product has been found to be damaged while being shipped to you.
  • If there are any other issues with the product sold to you.

There has to be a genuine reason for us to accept returns. If we find out that the product has been purposefully damaged and returned, we may not accept it. All of this depends on a case-to-case basis.